Terms & Conditions

The Nature of Handmade

All of my work is handmade by me in my studio in Wattle Grove, Western Australia. Variations and irregularities may occur in size, shape & colour, making each piece unique and one-of-a-kind.

Designs, Colours and Size

Although all my work is photographed as accurately as possible, images and colours shown on this website are representational only. Slight design changes may vary from images displayed. Each piece is created, carved and glazed by hand and will therefore always vary (which is part of the charm). I try an give an accurate portrayal of the work, if not the exact image of the work if it is a bespoke item. Homewares and tableware items can change slightly from what’s in the picture.

Backorders

Not all items are in stock at all times. If there is something out of stock which you would like to order, please contact me and I can let you know when it will be available. Please allow up to 6 weeks for your piece/s to be made and shipped.

Caring for your handmade ceramics

All tableware items are food-safe as well as oven and dishwasher safe. Extreme and sudden changes in temperature should be avoided. All smaller vases can also be cleaned in the dishwasher and every item is safe to use with fresh flowers if desired. And as with all ceramics, breakages can occur if dropped or treated roughly. Please treat all pieces with respect and care and they will serve you well for years to come.

Refunds / Exchanges

All sales are final. If your order is damaged in shipping, please email me immediately with photos of damaged packaging & goods.

International Shipping

Worldwide shipment is available. Shipping cost is calculated automatically according to the weight and size of your order. Customer is responsible for any taxes or duties that may be incurred on international orders. For larger international orders, or multiple items, its encouraged to get in contact with me to see if there is a better/ cheaper shipping option.